ICT Support Technician

ICT Support Technician – Swindon
3-Month Contract

I’m working with a well-established construction and infrastructure business that’s looking to appoint an ICT Support Technician on a 3-month contract to join their Swindon-based team.

You’ll be part of a close-knit internal IT function supporting end users across the UK, providing first- and second-line technical support on hardware, software, and systems. This role would suit someone who enjoys problem-solving, variety in their day, and working with a broad range of users across both office and site environments.

Key Responsibilities

• Provide 1st and 2nd line support for all ICT queries, ensuring issues are resolved quickly and effectively.

• Install, configure, and maintain PCs, laptops, mobile devices, and peripherals.

• Support user account management, permissions, and security in line with company systems and processes.

• Assist with hardware and software upgrades, patching, and roll-outs.

• Liaise with third-party suppliers where required and maintain accurate asset records.

• Support the onboarding and offboarding process for new starters and leavers.

What You’ll Need

• Previous experience in an ICT Support or Helpdesk role (1st/2nd line).

• Strong knowledge of Windows operating systems, Microsoft 365, and common business applications.

• Confident troubleshooting hardware, networking, and connectivity issues.

• Excellent communication and customer service skills – approachable and proactive.

What’s on Offer

• 3-month contract based in Swindon

• Opportunity to work with a reputable infrastructure business

• Supportive team environment and exposure to a wide range of systems

If you’d like to know more or have a confidential chat about the role, please get in touch.